My upload failed or is stuck — what do I do?

Editlock uploads are built to survive flaky connections — most problems clear with a refresh.

First, try this

1. Refresh the page. In-progress uploads resume where they left off, so you won’t lose what already went up.
2. Check your connection. A dropped or throttled network is the most common cause of a stall.
3. Try the file alone. If one file always fails while others succeed, that file is likely corrupt or an unsupported format.

Still failing?

• Re-export the file to a supported format (MP4 / H.264 is safest).
• Try a different browser or an incognito window to rule out an extension interfering.

If a specific file still won’t go up after all that, contact support and mention the file name and size.